Kahlo AI is an omni-channel sales and marketing consultancy and platform that reduces the cost of sales and marketing while boosting conversion rates.
At Khalo we closely partner with clients and leverage the power of AI and machine learning to optimize their sales and marketing and delivery significant business value.
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Case studies
Shopify - Sales & account management
Shopify implemented sentiment analytics on call, email and message interactions between their sales teams and vendors aiming to better understand and enhance the quality of the interaction with their account managers. The result seen within a 6 month period of using this solution was an 18% reduction in vendor complaints.
AfterPay - Supply chain
AfterPay has used sentiment and topic analysis on its supply chain teams call interactions with retail partners since 2021. The aim of this was to enhance partner retention periods, improve partner loyalty and reduce escalations due to payment failures. The approach proved value in a 3 months experiment where the churn rate of partners in the treatment group reduced by 32%.
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